Service Announcement - Windows 10 Update Issue

Some users are reporting that Pirform isn't able to start after the latest Windows 10 update.

Just take a backup of your certificates before you run the Windows update and follow the steps in the next article if Pirform won't start after Windows has updated:

https://docs.shineforms.co.uk/pirform/windows-10-upgrade-database-issue/

If you've already updated and are having problems, then you can either:

• Revert the Windows update and take take a backup of your certificates.
• Send your log file to support@shineforms.co.uk and we'll help you out.

Instructions to revert a Windows update are here.

Instructions to send your log file to us when Pirform isn't able to start are here.